How do I get a refund for 365 Personal for Australian
Microsoft mislead us in Australia when 365 subscriptions renewed, and they overcharged for a new product (Personal), which I did not want, and they did not give us an obvious option to continue with the current product, Personal Classic. Our regulator…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
WORD features don't work even after re-downloading Word on my MAC
Why even after re-downloading Microsoft Word doesn't Word functions work...ie I can't center anyting and many other features of word are dead.
Microsoft 365 and Office | Word | For home | MacOS
Microphones are not working on my PC. They work fine or other platforms.
I tried a lot of things like reinstalling audio drives, enabling or disabling different features on windows and still nothing. While Windows recognize my Microphones whenever i plug them on my PC, there is no sound input. I also can't change my input…
Windows for home | Windows 11 | Devices and drivers
How to troubleshoot a 0x204 RDC error
I am trying to re-establish a working RDC from a client to a host. Both are PCs running Windows 11 Pro. The old host computer died, and I've setup a new one. I just can't get RDC to work. The client end always ends with "Error code 0x204". A…
Windows for home | Windows 11 | Apps
Attempting to access old email
I'm attempting to recover an email that I created almost 20 years ago, haven't accessed in at least 10. I don't remember any of the original security details so obviously the two recovery tickets I'd submitted have done nothing. What can I do besides a…
Outlook | Web | Outlook.com | Email
How to locate a specific file on One Drive?
I am looking for specific files on One Drive. I know a partial name of the files needing to be located. Where should I go?
Outlook | Windows | Classic Outlook for Windows | For business
One Drive no connecting to File Explorer
I have the one drive app on my windows 11 pc but I cant get the one drive to sync to my file explorer. I have followed instructions but nothing happens. I now cant even start the one drive itself now!
Windows for home | Windows 11 | Files, folders, and storage
How to change which elam file is used at boot
Hi, recently, after the last windows 10 update ever, my pc went to reboot as normal but failed with a message that mentions “klelam.sys”. Ive searched multiple sites and found that this file belongs to the Kaspersky AV suite that i uninstalled nearly 2…
Windows for home | Windows 10 | Recovery and backup
sign on scam
Firstly a grump... "I would like to receive information via email related to my use of Microsoft Learn".. you have to check that to sign onto this site... that is not a privacy statement...!
Windows for home | Other | Security and privacy
Unable to access paste as an image option in word
Hi, I am trying to copy some tables in excel and trying to paste as an image in word but I couldnt see any option in the word. In some forums, I saw people had an option in excel to copy as a picture but I dont have that as well. My manager who uses the…
Microsoft 365 and Office | Word | For business | Windows
Bing.com on ms edge app malfunction
I an not sure I selected right tag because it could be bing.com problem. I clicked Korea to switch setting but it is working different point. https://1drv.ms/v/c/2A853F0A46156F51/IQDzOuTZBzuqS5gfgVuWviFsATSb2KT6_W_awJouHe-YOSk?e=9i9gyE Touch screen and…
Microsoft Edge | Website issues | Android
Edge Primary Password Stopped Working (I do NOT change the password)
While trying to use the Microsoft Edge browser with a stored password, the request for a Primary Password pops (which is typical and is supposed to happen). When I enter my Primary Password, which I definitely know is correct (I was NOT hacked and did…
Microsoft Edge | Other | Windows 11
My personal live.com account is blocked and the sign in helper doesn't work
My account is blocked. I've gone through all the sign in helper stuff. I've waited more than 7 days. I've had an email from Microsoft with further advice, which I have followed, to no avail. I can change my password successfully, having authenticated…
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Need my Windows 10 Pro product key re-activated
On Nov. 1 2019, I purchased an official copy of a USB installation program of Windows 10 Pro. It was a sealed copy and it has the Microsoft hologram to prove it is authentic. I had some problems with the computer I was building so I could not install…
Windows for home | Windows 10 | Licensing and activation
How can I open PNG files on my computer?
I can't open PNG files on my computer, how do I fix this?
Windows for home | Windows 11 | Files, folders, and storage
How to update from windows 2007 to windows 10
I need to update a system from Windows Office 2007 to Windows 10
Windows for home | Previous Windows versions | Install and upgrade
Network issue
Hello, I am experiencing a problem to connect my new laptop with another computer on network.
Windows for home | Windows 11 | Settings
WMP find album info no longer working in Windows 11
I've been using wmp legacy for years. Suddenly, when I'm ripping my cd collection, the find album info has stopped working. Saying xboxlive is no longer available????? Please explain
Windows for home | Windows 11 | Apps
windows 10 dies on 12/15
windows 10 killed my computer,, even the repair/ restore was destroyed. when it did work again it had 35 severe hacks,,, viruses why couldn't you just leave people alone. i spent years thinking i was backed up 6 ways to sunday. not now can i sue for…
Windows for home | Windows 10 | Microsoft Store
How to enable Macros when they get disable for a security risk. They are saved to my hard drive.
When i open Excel, it says it has disabled Macros. Wont let me use them.